Last update: 27/04/2022
2.1 Services are the (i) Trafi for Business App available for the User, and (ii) Information on the Mobility Budget assigned to You by the Corporation (your employer) and ability to pay for Mobility Services by using this budget in the Trafi for Business App and optionally outside the App via Virtual Card; (iii) all related content, websites, information, included products and services which You may use or access through/in the Trafi for Business App. Mobility Services means different transport options from the public transport to services provided by the Mobility Services Providers (“Mobility Services”). Your Corporation may approve other mobility related services as part of Mobility Services (e.g. refueling, EV-charging) to be purchased using Mobility Budget with the Virtual card outside the App.
2.2 Trafi for Business App – the platform-application owned, developed and deployed by Trafi and in which different transportation options are integrated and through which You will be able to use the Mobility Budget assigned to You by the Corporation. This application is a digital multi-platform solution, available for instance, on Android and iOS, that uses real-time data to, amongst other services, help users to plan travel and commuting routes, to find and book available , Mobility Services, access Mobility Services in the App and outside the App with Virtual Card and to purchase that transportation by using the Mobility Budget assigned to You by Your Corporation. The App also provides users with transport related information, including live, offline and online map information, routing, live arrivals and departures and estimated time and costs.
2.4 The Mobility Budget is assigned to You by the Corporation and may be used via the Trafi for Business App as a payment method or outside Trafi for Business App via a Virtual Card, if such is available, to pay for (1) Non-business related transportation as “Leisure trips” and assigned by Your Corporation as a benefit to You or/ and (2) For business related transportation as “Business trips” assigned to cover transportation costs related to performing of your functions to Employer; (3) for commute related transportation as “Commute” trips assigned by Your Corporation as a benefit to cover commuting costs. Depending on the Corporation’s decision all or only some of the trip options may be used through Mobility Budget. More particular definition of trip types (Leisure, Business and Commute) and which type of trips shall be selected in which cases shall be defined by Your Corporation and be in line with legal requirements.
2.5 Trafi provides You with the access to use the Mobility Budget as a payment method for using Mobility Services (i) in the Trafi for Business App and (ii) optionally outside Trafi for Business App via issued Virtual Cards (additional actions shall be taken and special terms and conditions of the bank will apply). In all cases You are allowed to use the Mobility Budget only to purchase the Mobility Services either in or outside Trafi for Business App. In case you will use the Mobility Budget to purchase other types of services or goods, the spendings for these services will be recovered by You personally or from Your personal account.
2.6 The monetary value of the Mobility Budget as well as terms and conditions on the use of it are decided at the sole discretion of the Corporation and are subject to its internal regulations and agreements. Please take into consideration that the Corporation may define what type of expenses and fees are covered by the Mobility Budget and when and what expenses or charges shall be covered by You. IN EACH CASE ALL ADDITIONAL CHARGES AS DETERMINED IN TERMS AND CONDITIONS OF MOBILITY SERVICE PROVIDERS (e.g. charges for parking in not allowed area, etc.), PENALTIES AND DAMAGE CAUSED BY YOUR ACTIONS SHALL BE PAID BY YOU DIRECTLY.
When using the transportation services and making the bookings of the services You should always monitor the remaining limit of the Mobility Budget and check if it will cover your planned expenses, otherwise You may be requested to cover the overspend amount.
2.7 The Corporation, at its sole discretion, decides on providing You with access rights to the Trafi for Business App, allocation of a budget to You, and/or otherwise process or use Your data or approach You and Trafi has no liability of any kind neither control over (i) Your relationship with the Corporation, (ii) the valid, legitimate and/or legal existence of any relationship of any kind between You and the Corporation, (iii) the budget selected for You or the terms for usage (iv) the Corporation’s Policies, HR practices or other applicable laws, procedures or internal agreements of the Corporations; or (v) any personal data processing or otherwise means or decisions defined by the Corporations to use the Mobility Budget Service or Your data.
2.8 Trafi provides to You with a Trafi for Business App account enabling You to use different Mobility Services provided by Third parties – either different integrated Mobility Service Providers and Public Transport Operators, or through integrations with their Intermediaries (in these Terms collectively referred to as “Mobility Service Providers”). To use these Mobility Services You will have to agree to the Terms and Conditions of each Mobility Service Provider and will enter into direct agreements with them. BY ORDERING A SPECIFIC SERVICE IN THE TRAFI APP You UNDERTAKE TO CONDUCT, CONSENT AND ENTER INTO AN AGREEMENT WITH THAT THIRD PARTY SERVICE, BY ACCEPTING THE PROVIDER TERMS. At the same time, by ordering these services while using our Trafi for Business App or by other means through Trafi, You confirm that You have authorized Trafi to perform actions on your behalf to purchase Your required Third Party Services (e.g. transportations services).
2.9 Trafi facilitates the Services as described above and enables Your connection with the Mobility Service Providers, their Intermediaries, Payment Service Providers, and/or other Third Parties, such as public ticketing services and/or Corporations (collectively, the “Third Parties Service(s)”), as well Trafi enables Your access, use of their Services, such as transportation, payments and mobility budget. Therefore, You ACKNOWLEDGE that Trafi has no control over Third Party Service products, content or services and these services shall never be considered as a service of Trafi.
3.1 You must be at least EIGHTEEN (18) YEARS OF AGE WHEN YOU USE THE SERVICE. IF YOU ARE NOT, YOU MUST IMMEDIATELY STOP USING OUR SERVICES.
3.2 You may be asked to provide Your valid Driver’s License or ID document to Third Party for the usage of their services according to their Legal Terms, including Privacy notice. In this case, either Trafi, a Third Party Service and/or a provider acting on Trafi’s behalf, may request You to provide YOUR DRIVER’S LICENSE by different means, including by requesting You to fill in Your data in a digital form, by requesting You to scan it and/or make a video take a photograph, or make a copy of it. We may request personal data such as Your name, date of birth, document date of issue, expiration date and number. We may also request Your facial photograph and/or video. This data will be used for instance checks and identity verification purposes, when required for the use of Third Party Services (e.g. Mobility Services which can be used only with a Driver’s license). You may note able to use some of our Services if You do not provide us with this information.
3.3 If You download or use the Service, Trafi may process Your personal data to ensure the technical connection to the Services, the security of the Services, the optimization and/or functionality of the Services.
3.8 Trafi may also contact You to notify You about INFORMATION RELATED TO OUR OFFERINGS, OUR PROMOTIONS AND SERVICES AND/OR INFORMATION RELATED TO YOUR ACCOUNT AND YOUR TRIPS, including the details of Your trip (e.g. status of a trip or to inform You that a car You requested is arriving). You can opt-out of receiving some of these notifications as permitted in our app settings and in the emails sent by Trafi.
4.1 Trafi shall reserve the intellectual property rights, including without limitation, all rights to patents, copyrights, trade secrets, trade dress, trademark, and other intellectual property rights to the Trafi for Business App, and any changes thereto. This applies, in particular to the Trafi for Business App, including any adjustments if any. Trafi is irrevocably, perpetually and exclusively entitled to all rights pertaining to further developments and/or improvements made to the App.
4.4 You agree that You will not submit confidential or otherwise protected ideas or information in our Trafi for Business App, including in our comments, feedback and/or customer support sections. You acknowledge and agree that the content and information You submit in our Trafi for Business App will automatically become property of Trafi, without any compensation to You.
4.5 Any offensive and/or inappropriate content will be removed by Trafi at any time at its sole discretion. Continuous abusive behavior will not be tolerated and may result in permanent account deactivation.
5.2 You shall be granted a limited, non-exclusive, non-transferable, non-commercial, personal and revocable right of use of the Trafi for Business App. You may not transfer or sub-license this right to use the Trafi for Business App and to allow Your account to be used by others.
6.3 Trafi provides access to Third Party Services through our Trafi for Business App that Trafi has no control over.
6.4 Trafi shall not be responsible or liable, directly or indirectly, for any loss or damage whatsoever caused, or alleged to be caused, by or in connection with use of, reliance on, or otherwise related to any service, content, products, goods, other materials or any activity provided by or through Third Party Service Providers.
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS PROVIDED WITHOUT WARRANTY OF ANY KIND. TRAFI DOES NOT WARRANT THAT THE SERVICE IS SUITABLE FOR USE BY YOU AND/OR FREE OF DEFECTS OR ERRORS. IN ADDITION, TRAFI DOES NOT GUARANTEE CONTINUOUS AND UNINTERRUPTED USE AND/OR ACCESS TO THE SERVICE AND DISCLAIM ALL WARRANTIES OR REPRESENTATIONS REGARDING THE RESULTS OF THE USE OR ACCESS TO THE SERVICES. TRAFI ALSO DOES NOT GUARANTEE THE SAFETY, ABILITY, CORRECTNESS, FUNCTIONALITY, TRUTHFULNESS, QUALITY AND TIMELY PERFORMANCE OF THE SERVICES (AND ANY PART THEREOF).
7.1 You Acknowledge that Trafi may collect public transport and real time data from public sources. Trafi does not warrant nor guarantee any information provided through its Service, including, but not limited to, any public transit information and/or any dynamic information, and assumes no liability, with respect to such information, as this information is based on the data provided to the public by any Third Parties Services, including public transport operators, therefore may be changed at any time beyond any control of Trafi. Among others, Trafi makes no representation regarding the actual arrival or departure of the public transit lines to the respective transit lines stops, nor regarding their respective routes. By using Trafi You acknowledge and understand that the information presented on Trafi should be used for general informational purposes only and You should not rely on the accuracy of such information for the decision making. Trafi takes no responsibility for updating or correcting any such information once it has been given.
7.2 Trafi reserves the right to modify, correct, amend, enhance, improve and/or make any other changes to the Services (or any part thereof) at any time at its sole discretion without any notice to You. You agree that Trafi shall not be liable to You or any other party for any modification, suspension or discontinuance of the Service.
7.3 Trafi shall neither be held responsible nor liable for the accuracy of the data provided in its Services. Trafi algorithms work in a way to logically provide the suitable route close to You; however, it is up to You to decide whether to take the provided route or not.
7.5 The Service availability depends on various factors, including hardware, software and third parties services and providers. Trafi does not guarantee that its services will operate at all times without any disruption or interference and does not undertake the obligation to provide updates, bug fixes, or the Services changes, unless to the extent otherwise defined by Trafi in another legal document.
7.6 You shall not hold Trafi liable to You for any losses, claims or demands, legal fees arising from the use or access to the Services. The liability clauses are regulated in terms of Service availability by the agreement with Your Corporation.
8.3 In case of any damage to transport or to the Mobility Service Providers in connection with Your usage of mobility services or by other means, You are directly responsible for covering direct or indirect damages, paying fines, fees, penalties or other claims made by Third Parties under their Legal Terms or in accordance with the law.
9.2 You agree to provide correct, complete, up-to-date and accurate personal data, including Your account information, in particular contact details such as Your phone number, and to maintain the confidentiality and security, including of Your Password and Username, of Your personal data and Your account in our Services. Trafi is under no obligation to review or control incorrect, incomplete, outdated and inaccurate personal data provided directly by You, unless otherwise required by applicable laws.
9.3 In case You obtain any personal data while using the Services, You shall be responsible and liable for the lawful processing of that data. Trafi claims no liability or responsibility for the lawfulness of any personal data processing related to this relation.
12.1Trafi reserves the right to temporarily or permanently terminate and/or revoke Your access to, Your account and Your possibility to use the Services provided by Trafi, at any time for any reason. It also may be done by Corporation’s sole discretion. After revoking the access, You shall no longer be able to use our Services.
12.2 Trafi may, at its sole discretion at any time, delete Your account, unless otherwise defined by Trafi or by law.
15.2 In case it is not possible to settle the dispute in the above manner, it shall be solved using the Online Dispute Resolution platform managed by the European Commission. In this platform You may also find more information regarding consumer rights, dispute resolution as well as the national contact point in Your country.
15.3 If You have used Trafi and have experienced issues or problems, including with the Mobility Service Provider, You may contact Trafi via the means mentioned above.
You can contact Trafi via email at firstname.lastname@example.org.