Last update: 14/07/2021
2.1. Services are the (i) Trafi for Business Platform, and (ii) all related content, websites, information, products and services which You may use or access through/in the Trafi for Business Platform.
2.2. Trafi for Business is real time data using digital multi-platform, available for instance, on Android and iOS, which amongst other, help the users to plan, to find a way to commute from door to door by public transport or private transport, such as by using car-sharing, ride hailing, e-bikes, e-scooters or even cycling or walking and to purchase that transportation. Trafi for Business and its Services also provide users with transport related information, including live, offline and online map information, routing live arrivals and departures and estimated time and costs.
2.3. Public transport, private transports or third parties mobility providers available in the Trafi for Business Platform (hereinafter called the “Transports”) are solely conducted by third parties, including transportation providers, drivers, agents or relevant third party companies and/or its employees or other contractors (hereinafter called the “Transport Providers”). Transportation Services might be available in the Platform through integrations with third party intermediaries, which integrate in the Platform and share the Transports (herein called the “Transport Providers Intermediaries”).
2.4. Legal persons and entities, including private or public companies or corporations, (hereinafter called the “Mobility Budget Corporations” or “Corporations”) are able to provide a budget benefit or similar employment or otherwise, a benefit, to its own employees, contractors, related workforce or any individual (hereinafter called the “Mobility Budget Service”, part of the “Service”). For instance, Corporations are able to define a monetary value to each employee, so the employee can spend or otherwise use it in the Trafi for Business Platform to order and use Transports. The Corporations will do it at its sole discretion. The Corporations may contact You, provide You with access rights to the Services, allocate a budget to You, and/or otherwise process or use Your data or approach You but Trafi has no liability of any kind neither control over (i) Your relationship with the Corporation, (ii) the valid, legitimate and/or legal existence of any relationship of any kind between You and the Corporation, (iii) the budget selected for You (iv) the Corporation’s Policies, HR practices or other applicable laws, procedures or internal agreements of the Corporations; or (v) any personal data processing or otherwise means or decisions defined by the Corporations to use the Mobility Budget Service or Your data. THEREFORE TRAFI HAS NO LIABILITY FOR ANY DECISION OR MEANS USED IN ANY WAY BY THE CORPORATION(S) TO PROCESS YOUR DATA IN THE MOBILITY BUDGET PLATFORM.
2.5. The payment for the Services You use and/or purchase (hereinafter called the “Payments”) in our Trafi for Business Platform are conducted by Your Corporation on your behalf and processed by third party payment providers and its partners, network payment processors, such as VISA or MasterCard, or related-payment entities (hereinafter called the “Payment Services”).
2.6. Trafi facilitates the services 2.3, 2.4. and 2.5 and provides intermediary services only, and it only enables Your connection with the Transport Providers, Transport Providers Intermediaries, Payment Providers and/or other Third Parties, such as public ticketing services, third party social networks and/or Corporations (collectively, the “Third Parties Service(s)”), as well Trafi enables Your access, use of their Services, such as transportation, logistics, payments and mobility budget. Therefore, You ACKNOWLEDGE that Trafi has no control over Third Party Service products, content or services and shall never be considered as a Third Party Service.
TRAFI MAY, AT ITS SOLE DISCRETION, COLLECT AND STORE THE LEGAL TERMS AND VERSION THAT You ACCEPTED WITH THE THIRD PARTY SERVICES AND WITH TRAFI. THESE LEGAL TERMS MAY BE USED BY TRAFI IN ANY KIND OF DISPUTE.
3.1. You must be at least sixteen (16) years of age to use or access the Service.
YOU CONFIRM THAT YOU ARE AT LEAST SIXTEEN (16) YEARS OF AGE WHEN YOU USE OR ACCESS THE SERVICE. IF YOU ARE NOT, YOU MUST IMMEDIATELY STOP USING OR ACCESSING OUR SERVICES.
3.2. Trafi, a Third Party Service and/or a provider acting on Trafi’s behalf, may request You, YOUR DRIVER’S LICENSE AND/OR YOUR ID by different means, including by requesting You to fill in Your data in a digital form, by requesting You to scan it and/or make a video take a photograph, or make a copy of it. We may request personal data such as Your name, date of birth, document date of issue, expiration date and number. We may also request Your facial photograph and/or video. These data will be used for instance for checks and identity verification purposes. You may not be able to access all or some of our Services if You do not provide us with this information.
3.6. If You choose to create an account in our Platform and Services by using a third party social network, such as Facebook, Apple or Google, You grant Trafi access to Your profile in those accounts so Trafi will collect and use Your User information available about You in that third party social networks. Note that the third party social network may also know that You got access to our app. This means that they could use that information to profile You, send direct advertising or marketing or any other means that they may legally or illegally use Your data for.
BY CREATING AN ACCOUNT USING A SOCIAL NETWORK, WE HAVE NO CONTROL OR RESPONSIBILITY IN ANY WAY ON HOW OR WHAT FOR THE SOCIAL NETWORK WILL USE Your PERSONAL DATA. CREATING AN ACCOUNTING USING A SOCIAL NETWORK IS NOT NECESSARY FOR You TO USE OUR SERVICES.
3.7. Note that You can only use certain services on the Trafi app if You already are a user of the respective third-party services. In this case, You may link Your accounts on Trafi and use these services.
3.9. You agree that Trafi may contact You directly, including by displaying information in the Trafi for Business Platform, by contacting You via email and/or other contact that we received directly from You, or on Your behalf, to notify You about INFORMATION RELATED TO OUR OFFERINGS, OUR PROMOTIONS AND SERVICES AND/OR INFORMATION RELATED TO YOUR ACCOUNT AND YOUR TRIPS, including the details of Your trip (e.g. status of a trip or to inform You that a car You requested is arriving). You can opt-out of receiving some of these notifications as permitted in our app settings and in the emails sent by Trafi. You acknowledge and agree that this notification may be used by Trafi in a case of a dispute.
4.1 Trafi shall reserve the intellectual property rights, including without limitation, all rights to patents, copyrights, trade secrets, trade dress, trademark, and other intellectual property rights to the Trafi for Business Platform, and any changes thereto. This applies, in particular to the Trafi for Business Platform, including any adjustments if any. Trafi is irrevocably, perpetually and exclusively entitled to all rights pertaining to further developments and/or improvements made to the Platform.
4.4. You agree that You will not submit confidential or otherwise protected ideas or information in our Trafi for Business Platform, including in our comments, feedback and/or customer support sections. You acknowledge and agree that the content and information You submit in our Trafi for Business Platform will automatically become property of Trafi, without any compensation to You.
4.5. Any offensive and/or inappropriate content will be removed by Trafi at any time at its sole discretion. Continuous abusive behavior will not be tolerated and may result in permanent account deactivation.
5.2. You shall be granted a limited, non-exclusive, non-transferable, non-commercial, personal, and revocable right of use of the Trafi for Business Platform.
6.2. Trafi provides access to Third Party Services through our Trafi for Business Platform that Trafi has no control over.
6.3. Trafi shall not be responsible or liable, directly or indirectly for any loss or damage whatsoever caused, or alleged to be caused, by or in connection with use of, reliance on, or otherwise related to any service, content, products, goods, other materials or any activity provided by or through Third Party Service Providers.
BY SELECTING OR USING A THIRD PARTY SERVICE AVAILABLE IN OUR SERVICE OR THROUGH OUR SERVICE, SUCH AS PURCHASE A TICKET OR RENTING A TRANSPORT, WE HAVE NO CONTROL OR RESPONSIBILITY IN ANY WAY ON HOW OR WHAT FOR THE THIRD PARTY WILL USE YOUR PERSONAL DATA AND YOUR PROVIDE THEIR SERVICES TO YOU (INCLUDING BUT NOT LIMITED FOR ADVERTISEMENT, TARGETING, RESELLING AND/OR ANY OTHER MEANS OR PURPOSE FOR WHAT THE THIRD PARTY SERVICE MAY USE OR PROCESS YOUR DATA FOR).
WE ENCOURAGE YOU TO READ THE THIRD PARTY LEGAL DOCUMENTS OR APPLICABLE DOCUMENTS CAREFULLY BEFORE USING THEIR SERVICES AND ENTER INTO AN AGREEMENT WITH THE THIRD PARTY PROVIDERS.
7.1. In case You want to use any of the Transports you must associate Your Corporation bank account details to the Payment of Your Transports.
7.2. You must not use Your private or personal bank account in Trafi for Business and in our Services.
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS PROVIDED WITHOUT WARRANTY OF ANY KIND. TRAFI DOES NOT WARRANT THAT THE SERVICE IS SUITABLE FOR USE BY YOU AND/OR FREE OF DEFECTS OR ERRORS. IN ADDITION, TRAFI DOES NOT GUARANTEE CONTINUOUS AND UNINTERRUPTED USE AND/OR ACCESS TO THE SERVICE AND DISCLAIM ALL WARRANTIES OR REPRESENTATIONS REGARDING THE RESULTS OF THE USE OR ACCESS TO THE SERVICES. TRAFI ALSO DOES NOT GUARANTEE THE SAFETY, ABILITY, CORRECTNESS, FUNCTIONALITY, TRUTHFULNESS, QUALITY AND TIMELY PERFORMANCE OF THE SERVICES (AND ANY PART THEREOF).
8.1. You Acknowledge that Trafi may collect public transport and real time data from public sources. Trafi does not warrant nor guarantee any information provided through its Service, including, but not limited to, any public transit information and/or any dynamic information, and assumes no liability, with respect to such information, as this information is based on the data provided to the public by any Third Parties Services, including public transport operators, therefore may be changed at any time beyond any control of Trafi. Among others, Trafi makes no representation regarding the actual arrival or departure of the public transit lines to the respective transit lines stops, nor regarding their respective routes. By using Trafi You acknowledge and understand that the information presented on Trafi should be used for general informational purposes only and You should not rely on the accuracy of such information for the decision making. Trafi takes no responsibility for updating or correcting any such information once it has been given.
8.2. Trafi reserves the right to modify, correct, amend, enhance, improve and/or make any other changes to the Services (or any part thereof) at any time at its sole discretion without any notice to You. You agree that Trafi shall not be liable to You or any other party for any modification, suspension or discontinuance of the Service.
8.3. Trafi shall not be held responsible nor liable for the accuracy of the data provided in its Services. Trafi algorithms work in a way to logically provide the suitable route close to You; however, it is up to You to decide whether to take the provided route or not.
8.5. The Service availability depends on various factors, including harward, software and third parties services and providers. Trafi does not guarantee that its services will operate at all times without any disruption or interference and does not undertake the obligation to provide updates, bug fixes, or the Services changes, unless to the extent otherwise defined by Trafi in another legal document.
8.6. You shall not hold Trafi, its customers, suppliers, or other partners and employees liable for any losses, claims or demands, reasonable legal fees arising from the use or access to the Services.
8.8. Such disclaimers and limitations shall apply to all claims for damage based on the action of a contract, warranty, negligence, tort, or otherwise.
10.1. Trafi’s processing of personal data in connection with these Services is described in Trafi for Business Privacy Notice.
10.2. You agree to provide correct, complete, up-to-date and accurate personal data, including Your payment information details and Your phone number, and to maintain the confidentiality and security, including of Your Password and Username, of Your personal data and Your account in our Services. Trafi is under no obligation to review or control incorrect, incomplete, outdated and inaccurate personal data provided directly by You, unless otherwise required by applicable laws.
10.3. In case You gain any personal data while using the Services, You shall be responsible and liable for the lawful processing of that data. Trafi claims no liability or responsibility for the lawfulness of any personal data processing related to this relation.
13.1. Trafi reserves the right to temporarily or permanently terminate and/or revoke Your access to, Your account and Your possibility to use the Services provided by Trafi, at any time for any reason. After revoking the access, You shall no longer be able to use our Services.
13.2. Trafi may, at its sole discretion at any time, delete Your account, unless otherwise defined by Trafi or by law.
16.2. In case it is not possible to settle the dispute in the above manner, it shall be solved using the Online Dispute Resolution platform managed by the European Commission. In this platform You may also find more information regarding consumer rights, dispute resolution as well as the national contact point in Your country.
16.3. If You have used Trafi and have experienced issues or problems, including with the Mobility Service Provider, You may contact Trafi via the tools mentioned above.
You can contact Trafi at firstname.lastname@example.org.